Common Questions

Why is pet grooming important?

  • Pet Grooming is important for your pets health and as well as their wellbeing. Pet grooming also helps keep your fur-babies clean and helps with longevity.

What is needed for us to book your service?

  • Either book online through our website, or download the user friendly, Gingr for Pet Parents app.

Are vaccinations required?

  • Yes, for the safety and health of your dogs as well as others dogs. vaccination records can be uploaded on the Gingr app as part of your pet profile. Vaccinations for rabies is required.

How do we send these in?

  • By creating a profile onn the Gingr for Pet Parents Application. This application be downloaded on Droid and iOS. You can also access the website through any computer or smartphone from the schedule links.

Is there a cancellation fee?

  • Yes, if the pet owner cancels the service with less than 24 hours, then deposit is rendered. If, client cancels in a timely manner, deposit is refunded or applied as credit on Gingr profile.

Is Zander Deux’s certified as a dog groomer?

  • Yes, through QC Pet Studios

What areas do you service?

  • San Antonio and surrounding areas(Cibolo, Schertz, Converse, New Braunfels, Far West Side (Alamo Ranch), Stone Oak Area and South Side (inquire distance for South)

My fur-babies gets nervous- how do you help resolve this?

  • Trust is very important for your fur-babies, as a pet owner, myself, I help your fur-baby relax and them know, that everything will be alright.

What forms of payment do you accept?

  • Cash, Check, All Major Credit Cards: Mastercard, American Express, VISA, Discover

    (Please note any returned checks will result in a 15% fee)